Cookie Policy
What cookies are
Cookies are small text files a website stores on your device. They help the site work, remember your choices and, where you allow it, help us understand how the site is used. This policy sits alongside our Privacy Policy.
How we use cookies
We use cookies in three ways, and we do not use advertising or behavioural-tracking cookies:
- Essential cookies, which make the site work and remember your cookie choices. These do not need consent.
- Analytics cookies, which help us understand how the site is used, set only if you consent. We use Google Analytics.
- Functional cookies, which support features such as our Sally chat assistant.
The cookies we use
| Cookie / source | Type | Purpose | Typical duration |
|---|---|---|---|
| Consent choice | Essential | Remembers your cookie preferences | Up to 12 months |
| Google Analytics (e.g. _ga, _ga_*) | Analytics | Measures site usage (anonymous, with consent) | Up to 24 months |
| Sally / Always On | Functional | Runs the chat assistant and remembers your session | Session / short-lived |
Exact cookie names and durations can vary slightly; we run periodic cookie scans to keep this list accurate.
Managing your cookies
When you first visit, our cookie banner lets you accept or reject non-essential cookies, and you can change your choice at any time. You can also block or delete cookies through your browser settings, though some parts of the site may then not work as intended.
Third-party cookies
Some cookies are set by trusted third parties who provide services on our behalf, principally Google (analytics) and Always On (our chat assistant). Their use of data is described in our Privacy Policy and, for Always On, its own Privacy Policy.
Changes & contact
We update this policy as our tools and the law evolve. Any questions: rob@plangrowdo.com.
