Thought Leadership

B2B Sales Thought Leadership

Perspective and provocation on the future of B2B sales, from the people selling in it. Ideas on the modern buyer, AI, leadership and where commercial advantage is heading next.

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New to Plan Grow Do? Start with these

Three pieces that frame how we see modern B2B selling, from the changed buyer to the leaders who back them.

Are We Still Recruiting Hunters for Yesterday’s Buyer?
01
Steve Knapp

Are We Still Recruiting Hunters for Yesterday’s Buyer?

Why the sales profiles we hire for were built for a buyer who no longer exists.

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A Letter to the CEO
02
Steve Knapp

A Letter to the CEO

A plain-spoken case to the person who sets the commercial tone from the top.

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Why Bland Marketing Messages Are Everywhere
03
Rob Taylor

Why Bland Marketing Messages Are Everywhere

How “we do everything” quietly makes you invisible, and what to say instead.

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The latest

Latest thinking

Fresh perspective from our team, updated automatically as we publish.

New research

Lubricant Sales 2030

1,000+buyers surveyed
The research behind it

Get the Lubricant Sales 2030 report

The data on where lubricant buying is heading by 2030, and what it means for how you sell. Free to download.

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The people behind it

Who is doing the thinking

Plan Grow Do is built by two founders who still work at the sharp end. Follow the thinking, or follow them.

Rob Taylor, founder of Plan Grow Do
Founder

Rob Taylor

Two decades helping organisations navigate digital change and evolving buyer behaviour. Today his work sits where AI, buyer behaviour and commercial performance meet.

Steve Knapp, founder of Plan Grow Do
Founder

Steve Knapp

A career at the sharp end of industrial sales, leading international sales programmes across the globe. Author of Funnel Vision.

Put it to work

The Sales Excellence journey

The thinking on this page feeds one framework. Five pillars, assessed in two phases, built into a plan you can run.

Business StrategyA robust sales culture, led from the top
Growth ManagementMeaningful targets, energised teams, collaboration
Sales LeadershipBusiness performance and people development
Sales ExecutionData, contract process and customer focus
Pipeline ManagementDiligence, focus, key metrics, collaboration

Two ways in: start with the Sales Excellence Readiness Assessment, or go straight to the full Assessment, Analysis and Plan.

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More ways in

Where else this leads

Other routes from the thinking into the work.

The modern lubricant buyer, in four numbers
93%research online before they contact a supplier
3 hrsthe expected response time when a buyer needs help
76%say a personal connection outweighs the brand
83.3%are let down by an unprepared account manager
Source: Plan Grow Do Buyer Revolution research
The Buyer Revolution

Three years of listening to lubricant buyers

Five data sets. Five things buyers want you to know.

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?Your score

AI Authority Audit

How AI-ready is your website?

AI now shapes how buyers find and judge suppliers, long before they ever contact you. See how visible and credible you are to AI, and exactly what to fix.

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Selling Lubricants Smarter is ready to buy!

This book shows how to sell the modern way, validating what buyers already know, adding a useful insight, moving faster, and de-risking the decision.